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Enhance Efficiency and Accuracy: Streamline Order Taking and Kitchen Operations 

Posted: 19/07/2023

In the fast-paced world of food service, efficiency and accuracy are key to ensuring smooth operations and satisfied customers. Traditional methods of order-taking and kitchen communication can be time-consuming and prone to errors. In this blog post, we will explore how LCG’s KVMS (Kitchen Video Management System), an innovative kitchen management system, can revolutionise your business by streamlining order taking, improving communication, and optimising kitchen operations.

The LCG’s KVMS is a cutting-edge software solution designed specifically for the food service industry. It seamlessly integrates with your point-of-sale (POS) system to digitise and streamline the entire order-taking and kitchen management process.

Have you ever had issues with handwritten orders and miscommunications? Well, those days are long gone!

Through the integration with your POS system, orders can be electronically transmitted to the kitchen instantly with KVMS, eliminating the need for manual order entry. This streamlines the order-taking process, reduces errors, and ensures timely delivery of accurate information to the kitchen staff.

Once through to the kitchen, the KVMS system replaces the traditional paper order tickets with clear and concise digital displays in the kitchen. These displays provide real-time information to the kitchen staff, including order details, special instructions, and required preparation times. Removing the clutter and confusion of paper tickets, this will promote an efficient workflow within the kitchen.

Track orders and monitor progress effortlessly!

Kitchen staff can view the status of each order, ensuring that orders are prepared and delivered in a timely manner. This real-time tracking improves coordination, reduces wait times, and enhances overall customer satisfaction.

The software also allows for easy handling of special customer requests and dietary restrictions. With KVMS, special instructions and allergen information can be clearly displayed alongside each order, ensuring that kitchen staff are immediately aware of any specific requirements. This helps prevent mistakes, accommodates customer preferences, and further enhances customer service.

KVMS facilitates seamless communication between the front-of-house staff and the kitchen. Any changes or updates made to an order, such as modifications or cancellations, are instantly transmitted to the kitchen display, ensuring everyone is working with the most up-to-date information. 

Overall, KVMS offers comprehensive reporting and analysis features that provide valuable insights into your kitchen operations. From order processing times to item popularity, the system generates detailed reports that help you identify bottlenecks, optimise workflows, and make data-driven decisions to improve overall efficiency. 

Embrace the power of KVMS to unlock a new level of efficiency and accuracy in your food service business.

Get in touch with the team today to discuss your processes and how the implementation of LCG’s Kitchen Video Management System can help you.

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